Taking place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg, the Digital Customer Experience Conference – DCX Con 2019 is aimed at professionals dealing with customer engagement in the digital realm, the programme highlights challenges, opportunities and the latest developments regarding digital channels and customer relationship management.
Showcasing a top speaker panel – all experts in the digital marketing space across all industries – plus panellists from such companies as Experian, Mint Management Technologies, Investec, Founder and Director, The Incentive Company, HTSA, SAS Sub-Saharan Africa, AccTech Systems, Analytics, Experian, YouKnow, Jellyfish, Knowblet Data Sciences, Berelo Innovations; engage with speaker representation from One Loyalty Rewards, Devprox, Clientele, Edcon, IQbusiness, Experian SA, Striata Marketing Solutions, Little Rabbit Digital, Cornerstone Performance Solutions, OnShelf Pharma, The CX Group, SBV, Clientèle, Blue Steering, Edgars, BSG, Digital Solutions Group, Principa, Gijima, Docfox, Genesis-Analytics, and so many more!
Some of the highpoints of the 2-day programme (in addition to the 30+ speaker presentations): an accompanying exhibition, 3-panel discussions, 2 streams to choose to attend, content that addresses digital strategies to improve customer engagement, mapping the customer journey, mastering omni-channel engagement, loyalty, digital sales enablement, and new age customer engagement.
TCI invites all professionals dealing with digital customer engagement to join Trade Conferences International at this conference.
Themes to be covered:
• loyalty programmes and customer engagement
• compliance and customer due diligence (CDD)
• developing strategies for creating a digital sales enablement
• mapping the customer journey
• omni-channel and customer engagement
• digital customer experience and the future
Do think this event could be for you? Professionals working in the following sections will benefit from attending this conference:
CRM * customer insights * customer acquiring & retention * client liaison * brand management * digital marketing * market research * business development * sales * customer experience * marketing analytics * digital * market segmentation * CVM * mobile marketing * social media * channel management * analytics * PR & communications * mobile banking * e-commerce * KYC *client onboarding * customer due diligence * client service * call centres * data analysis * customer segmentation
If you are interested in sponsorship or exhibition please contact Jason Joseph jason@tci-sa.co.za, or call 011 803 1553.
To register as a delegate e-mail Lerato Mohlala on lerato@tci-sa.co.za and Bandile Ngobese on bandile@tci-sa.co.za.
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