Know Your Service Rights MyZA

As part of ‘Know Your Service Rights’ campaign launch, the eThekwini Municipality is planning a cleanup campaign in Wentworth to be held on 14 May 2011. A partnership between the South Durban Basin Area Based Management department, Durban Solid Waste, Regional Centres and Community Participation, the campaign seeks to change the image of the area and promote a cleaner, safer and greener South Durban Basin.

The Chairperson of the Masakhane Grant in Aid, Non Racialism and Non Sexism committee, Councillor Zandile Gumede said that we would like to appeal to the Wentworth community to join us during the cleanup campaign which will start at 08h30 in Wolraad Park on Saturday. She said the eThekwini Municipality always strives to improve public health and safety and the quality of life of its citizen’s in general’.

Gumede said that the cleanup campaign will also be used to discourage individuals who are involved in illegal dumping in the area. Gumede said ‘It costs the Municipality over R1 million a year to clear illegal dumping and communities need to report the perpetrators who are involved in this act’.The ‘Know Your Service Rights’ campaign is aimed educating members of the public on citizen’s rights and responsibilities in relation to the kind of services they should expect to receive from government departments and entities.

The campaign falls in line with National Government’s Batho Pele Revitalisation Programme which seeks to improve customer satisfaction and service delivery in government institutions. The long term goal is to strengthen partnerships between citizen’s and public service to ensure that expectations of both parties are met amicably.