Executive Mayor of Cape Town, Alderman Patricia De Lille has launched a campaign aimed at informing people about their rights and obligations with regards to City services.
The “Know Your Community, Know Your Contractor” campaign aims to educate people living in informal settlements about the services they are entitled to and their rights regarding them. In this way communities will help the City to identify any shortcomings on behalf of the community.
The City of Cape Town makes use of contractors, where needed, to help us provide basic services, for which it has extensive monitoring systems in place.
“Whilst it is the City’s responsibility to provide essential services and to monitor the contractors that provide these services, it is the responsibility of the community to help us keep their neighbourhoods clean and in a fit and healthy state,” says Alderman De Lille.
“This means that community members need to report acts of vandalism, which has cost the City R13 958 252,49 for water and sanitation infrastructure for this financial year alone.”
As part of the “Know Your Community, Know Your Contractor” campaign Alderman De Lille will hold eight public meetings where she will provide information on, among others, identifying City contractors who provide Water and Sanitation and Solid Waste Management services; the kinds of services provided by the contractors on behalf of the City and reporting service delivery related complaints.
“I am confident that by working together with communities and by these communities using the channels available to them to report any instances of sub-standard service, we will be able to ensure a higher level of service delivery in informal settlements,” says Alderman De Lille.
The campaign will also remind communities to contact their local Ward Councillor to address service delivery, if they have exhausted all of the City’s communication channels.
The public meetings will take place in the following areas:
