New programme to develop black-owned contact centres: Brenda Tsolo’s dream is to run her own contact centre and to provide employment opportunities for 500 people. She’s taken her first step in making this a reality by becoming part of EduPower’s Enterprise Development Incubator. Brenda Tsolo has a dream. With more than 15 years of experience in contact centres, she knows the … [Read more...] about New programme to develop black-owned contact centres
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First Contact
First Contact Image by Steve Crane They seemed to have just arrived at the beach and sat down on the sand only to have the rising surf roll over them. The one in the turquoise bikini seems to find the water more than refreshing. This Western Cape South Africa image was automatically curated and published with WP Robot plugin - CLICK HERE to learn more about WP Robot for … [Read more...] about First Contact
RS Components introduces latest PCB connectivity technology from Phoenix Contact
RS Components introduces latest PCB connectivity technology from Phoenix Contact: SDDC 3.5mm terminal block added to innovative SKEDD connector range – supports easy wire-to-board connectivity and reduces cost Johannesburg, South Africa, 25 May, 2017 – RS Components (RS), the trading brand of Electrocomponents plc (LSE:ECM), the global distributor for engineers, has … [Read more...] about RS Components introduces latest PCB connectivity technology from Phoenix Contact
Big Business CX improvements now available for SME contact centres
Big Business CX improvements now available for SME contact centres: Wynand Smit Photo: Supplied SMEs present great opportunities for invigorating the economy; Stats SA has shown that when the contribution to the economy is broken down, the private sector earned a total of R2.1 trillion in turnover: large businesses contributed almost two-thirds (64%) to this total, followed by … [Read more...] about Big Business CX improvements now available for SME contact centres
The IMM Journal of Strategic Marketing focuses on contact and call centres
In its 2013 Global Contact Centre Benchmarking Report, UK-based contact centre outsourcing specialist, Merchants, arguably said it all: “South Africa has the most inconsistent customer experience of all countries tested.” Read more on: Media Update Submit your own Press Release or get free content for your publication. My Press Release (MyPR) provides free South … [Read more...] about The IMM Journal of Strategic Marketing focuses on contact and call centres
