The art of retention – how brands can avoid losing followers: Growing a base of followers is usually top of the agenda for brands on social media, and a clever campaign can draw them in. Hanging on to those followers, however, is another story. People tend to get bored of brand accounts, so what can brands do to curb follower drop-off? Source: Media Update Submit your own … [Read more...] about The art of retention – how brands can avoid losing followers
Retention
4th Enhancing Customer Experience, Loyalty & Retention in Telecom Summit
The City of Johannesburg will play host to the 4th Enhancing Customer Experience, Loyalty & Retention in Telecom Summit this year; delegates from 29 countries will converge at the Radisson Blu Hotel Sandton on the 4th & 5th August 2014 to network and discuss their companies responses to the current trends in telecom consumers. Summit is officially endorsed … [Read more...] about 4th Enhancing Customer Experience, Loyalty & Retention in Telecom Summit
