{"id":122132,"date":"2018-09-06T04:53:24","date_gmt":"2018-09-06T02:53:24","guid":{"rendered":"http:\/\/www.myza.co.za\/capitec-south-africas-fastest-growing-bank-selects-imimobile-to-deliver-all-automatically-generated-client-communications\/"},"modified":"2018-09-06T04:53:24","modified_gmt":"2018-09-06T02:53:24","slug":"capitec-south-africas-fastest-growing-bank-selects-imimobile-to-deliver-all-automatically-generated-client-communications","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/capitec-south-africas-fastest-growing-bank-selects-imimobile-to-deliver-all-automatically-generated-client-communications\/","title":{"rendered":"Capitec, South Africa\u2019s fastest growing bank, selects IMImobile to deliver all automatically generated client communications"},"content":{"rendered":"

Capitec, South Africa\u2019s fastest growing bank, selects IMImobile to deliver all automatically generated client communications<\/a>: <\/p>\n

IMImobile, a cloud communications software and solutions provider, has been chosen by Capitec Bank \u2013 South Africa\u2019s fastest growing bank \u2013 to deliver a centralised client communications hub in order to deliver a more personalised digital banking experience across its base of more than 10 million clients.<\/p>\n

IMImobile delivers marketing communications across SMS, email, app push notifications, telemarketing, and direct mail. Using IMIcampaign \u2013 IMImobile\u2019s market-leading integrated campaign management solution \u2013 Capitec can create, manage and deploy interactive mobile-first client communications. IMImobile will deliver critical communications to Capitec\u2019s clients when opening new accounts, share digital bank statements and amend account details.<\/p>\n

Capitec will also employ IMIconnect, IMImobile\u2019s enterprise-grade communications platform, to speed up the delivery of new innovative banking services. IMIconnect\u2019s visual workflow builder allows the design and launch of omnichannel customer journeys such as credit status checks, account and transaction notifications and surveys in a low-code environment, communicating easily between existing business systems and processes.<\/p>\n

Francois Viviers, Executive Marketing & Communications of Capitec Bank said \u201cAt Capitec, our mission is to help clients improve their financial lives. We guide and assist our clients to transact, and financially interact with the world as it evolves. Delivering personalised communication, especially across mobile and digital communication channels, is hugely important to us and our clients. We are pleased to work with IMImobile, a partner with proven experience and track record in the financial services sector and look forward to delivering greater personalisation for our clients.\u201d<\/p>\n

Jay Patel, Chief Executive of IMImobile commented \u201cWe are pleased to have been selected by Capitec to deliver a centralised communications solution. Using IMIconnect and IMIcampaign, we are able to deliver mobile first marketing innovation at scale to ensure Capitec clients receive the right communications, at the right time, and with the right level of personalisation. We look forward to working in partnership to help optimise the client and customer service experience.\u201d
IMImobile offers a scalable enterprise-grade technology as an established leader in mobile customer interactions. IMImobile was recently recognised in Gartner\u2019s first Magic Quadrant for Mobile Marketing Platforms as a specialist vendor that provides mobile-first capabilities in the enterprise marketing technology stack for midsize or larger enterprises seeking to deploy a mobile-centric marketing strategy.<\/p>\n

IMImobile’s cloud software platform manages over 42 billion messages and 44 billion commerce transactions a year across the world. IMImobile is headquartered in London with offices in Hyderabad, Little Rock, Toronto, Dubai and Johannesburg and has over 1,100 employees worldwide. IMImobile is quoted on the London Stock Exchange’s AIM market with the TIDM code IMO.<\/p>\n

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