{"id":125952,"date":"2018-11-15T11:53:21","date_gmt":"2018-11-15T09:53:21","guid":{"rendered":"https:\/\/www.myza.co.za\/ictglobe-boosts-ease-of-doing-business-in-voip-sector\/"},"modified":"2018-11-15T11:53:21","modified_gmt":"2018-11-15T09:53:21","slug":"ictglobe-boosts-ease-of-doing-business-in-voip-sector","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/ictglobe-boosts-ease-of-doing-business-in-voip-sector\/","title":{"rendered":"ICTGlobe boosts ease of doing business in VOIP sector"},"content":{"rendered":"

ICTGlobe boosts ease of doing business in VOIP sector<\/a>: <\/p>\n

Independent Tier 1 telco, ICTGlobe, has provided a welcome boost to dozens of ICT sector SMEs (small and medium-sized enterprises) with the recent launch of its reseller portal.<\/p>\n

Dubbed \u2018The Ninja\u2019, the new platform radically boosts the ease of doing business in an important ICT market segment. The ICTGlobe reseller base provides Voice over Internet Protocol (VoIP), Cloud and other key telecoms services to a significant number of South African businesses.<\/p>\n

\u201cHelping our resellers to lower their cost base through the use of an efficient, single-view online portal has a positive knock-on effect. The ultimate winner is the hard-pressed South African consumer,\u201d says says Riaan van Stryp, ICTGlobe General Manager.<\/p>\n

ICTGlobe\u2019s new platform is as stealthy and light on its feet as its namesake. \u2018The Ninja\u2019 is easy to operate and enables resellers to get on with the business of winning, pleasing and retaining both SME and corporate clients.<\/p>\n

The powerful yet intuitive portal can provision new client voice and data services in minutes compared to the hours previously required for manual set-up by resellers.<\/p>\n

Impressive functionality underpins \u2018The Ninja\u2019. Resellers can manage their customers, cloud services, voice services, licensing and hardware orders online and in a flash.<\/p>\n

\u201cPreviously, resellers had to log onto several different portals to achieve what can now be done using a single interface. The result was that resellers relied heavily on the ICTGlobe help-desk for manual, human intervention when automation should be the overriding goal in our technology-based sector,\u201d comments Mr Van Stryp.<\/p>\n

\u201cBy giving our resellers full access to ICTGlobe\u2019s entire voice and Cloud infrastructure through \u2018The Ninja\u2019, we\u2019ve now achieved a level of automation that means resellers can direct the lion\u2019s share of their energy towards building and maintaining their revenue-generating customer bases,\u201d Mr Van Stryp says.<\/p>\n

New customers or services can be operational in minutes with full technical and billing support, he adds.<\/p>\n

\u201cSouth Africa is ranked by the World Bank at a respectable 82 amongst 190 countries for ease of doing business. Smart ICT investments can see us climb the rankings much faster and \u2018The Ninja\u2019 is ICTGlobe\u2019s latest contribution to our country\u2019s ICT infrastructure,\u201d concludes Mr Van Stryp.<\/p>\n

As a Tier 1 operator, ICTGlobe owns its telecoms network meaning it has full control over roll-out and maintenance of this core asset. Operating its own interconnect and networking facilities means ICTGlobe can reliably offer voice calls at the country’s most affordable rates. Finally, 3CX distribution rights for Africa complement ICTGlobe\u2019s guaranteed uptime voice and data services.<\/p>\n

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