{"id":132375,"date":"2019-02-28T21:17:39","date_gmt":"2019-02-28T19:17:39","guid":{"rendered":""},"modified":"2019-02-28T21:17:39","modified_gmt":"2019-02-28T19:17:39","slug":"the-future-of-african-e-commerce-the-challenges-of-scaling-on-the-continent","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/the-future-of-african-e-commerce-the-challenges-of-scaling-on-the-continent\/","title":{"rendered":"\u2018The future of\u00a0African\u00a0e-commerce: The challenges of scaling on the continent\u2019\u00a0"},"content":{"rendered":"<p><a target=\"_blank\" href=\"http:\/\/mypr.co.za\/the-future-of-african-e-commerce-the-challenges-of-scaling-on-the-continent\/\" rel=\"noopener noreferrer\">\u2018The future of\u00a0African\u00a0e-commerce: The challenges of scaling on the continent\u2019\u00a0<\/a>: <\/p>\n<p><a target=\"_blank\" href=\"http:\/\/mypr.co.za\/contact\/featured\/\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-69217\" class=\"wp-image-69217 size-full\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/plugins\/rss-poster\/cache\/38ed4_Karen-Nadasen-Bio-1.jpg\" alt=\"\" width=\"912\" height=\"1368\" \/><\/a><\/p>\n<p id=\"caption-attachment-69217\" class=\"wp-caption-text\">Karen Nadasen, PayU South Africa, Country Manager<\/p>\n<p>At present, e-business in Africa remains a challenge. It may be better than it ever has been, but the truth is that lower literacy and internet penetration levels continue to limit the growth on the continent. However, this will not remain the status quo for long, as smartphone proliferation increases, data costs decrease and usability improves. Wallets, now commonplace, are an excellent example of this\u2019, bypassing the continent\u2019s challenges around depositing, withdrawing and transferring cash, as well as buying airtime and electricity.<\/p>\n<p>Africa represents one of the world\u2019s finest untapped markets, pointed out by MTN\u2019s Herman Singh during a recent presentation on \u2018Scaling in Africa\u2019. Unpacking the success story that is Jumia, Africa\u2019s largest online marketplace, he illustrated that the growth of the platform across the continent is comparable to, if not more impressive than, In addition, 41000 active merchants in the ecosystem offered over 6.1 million products ranging from hotels, to real estate, jobs, TV, airtime, restaurants, flights and more.<\/p>\n<p>He explains, \u201cAfrica\u2019s e- and m-commerce opportunity has a potential client base of 400 million internet users, and a rapidly emerging middle class expected to grow by 54% between 2020 and 2030 and decreasing data costs in some countries (43-45% decrease in the lowest data plan in both Egypt and Nigeria between 2016 and 2017.\u201d Additionally, in building out financial ecosystems \u2013 stores that offer a diversity of products or even online \u201cmalls\u201d \u2013 Africans will no longer be limited by their location, as long as logistics and payment issues can be solved. Singh stated that Jumia has created a network of over 4000 logistics partners in order to work across the 15 countries they had been working in. And payment by cash at this stage was still commonplace, causing significant challenges.<\/p>\n<p>With respect to payment, enterprises on the continent are seeing the opportunity as well as global merchants now eager to be active in Africa, but need to understand and fast-track the regulation \u2013 or lack thereof \u2013 across infrastructure issues, handling of cash, wallets and alternative payment methods that they are not accustomed to. They want a one-stop payments provider to get them to these markets so they don\u2019t have to deal with the complexities.<\/p>\n<p>Karen Nadasen, Country Manager of PayU South Africa, the country\u2019s leading payments provider, explains that the role of a \u2018payments intermediary\u2019 will be critical, having already dealt with the complexities in these countries and created its own relationships, partnerships and agreements but underpinned by the credibility, infrastructure and proven results of a global brand.<\/p>\n<p>Nadasen says: \u201cGlobal Enterprises do not have the time to make mistakes. Hyperlocalisation means we are knowledgeable about the markets we are in and \u201cspeak\u201d the local language. This is particularly important with regards to licensing. As we know, some markets in Africa are not as regulated as SA, but this is starting to change. Our partnerships in SA, Kenya and Nigeria have been an essential springboard as we branch out through these \u201chubs\u201d to cover the rest of Africa.\u201d<\/p>\n<p>The opportunities will be compounded as Sub-Saharan smart device growth is now the fastest in the world. As literacy levels increase, amidst Africa\u2019s new dawn, digital services such as microfinance will improve lives and enable people to do business, while marketplaces will bring products and stores to people so they can make purchases \u2013 assuming enterprises like Jumia continue to expand the delivery network and solve logistics challenges.<\/p>\n<p>\u201cFrom an African perspective, we use our single integration point for merchants to springboard into Africa using our global infrastructure \u2013 leaders in emerging markets in India, Eastern Europe, and Latin America \u2013 and then hyperlocalsing the expertise through our groundwork in Africa, offering cross-border execution on payments, compliance and fulfilment. It\u2019s our experience across these emerging markets that has allowed us to deliver a UX that works in these types of market, keeping it simple and accessible.\u201d<\/p>\n<p>In his \u201cWhat it takes to win\u201d conclusion, Singh outlined why Jumia has been Africa\u2019s most successful online case study to date. He attributes the company\u2019s explosive growth to ten factors \u2013 establishing a community of users, building trust, access to the channel itself, a robust payment and micro-payment partner, fulfilment and logistics, merchandising, location and maximising customer insights.<\/p>\n<p>Research firm Statista estimates that the e-commerce sector in Africa\u2019 s 54 countries and 1.25 billion people generated $  16.5 billion in revenue in 2017 and forecasts revenue of $  29 billion by 2022, despite internet penetration lying at only 35 percent. The potential most certainly exists.<\/p>\n<p><a target=\"_blank\" href=\"http:\/\/mypr.co.za\/contact\/featured\/\" rel=\"noopener noreferrer\">CLICK HERE to submit your press release to MyPR.co.za<\/a>.<\/p>\n<p><strong>More Info on \u2018The future of\u00a0African\u00a0e-commerce: The challenges of scaling on the continent\u2019\u00a0 here:<\/strong> <a target=\"_blank\" href=\"https:\/\/www.payu.co.za\/payu-hub\" rel=\"nofollow noopener noreferrer\">https:\/\/www.payu.co.za\/payu-hub<\/a><br \/><strong>Twitter<\/strong>: www.twitter.com\/MediawebSA<\/p>\n<p><a target=\"_blank\" href=\"http:\/\/mypr.co.za\/submit\" rel=\"noopener noreferrer\">Click HERE to submit your Durban \/ Kwazulu-Natal Press Release<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2018The future of\u00a0African\u00a0e-commerce: The challenges of scaling on the continent\u2019\u00a0: Karen Nadasen, PayU South Africa, Country Manager At present, e-business in Africa remains a challenge. It may be better than it ever has been, but the truth is that lower literacy and internet penetration levels continue to limit the growth on the continent. However, this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[18],"tags":[8275,3335,953],"class_list":{"0":"post-132375","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-durban","7":"tag-durban","8":"tag-mydurban-co-za","9":"tag-newspaper","10":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/132375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=132375"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/132375\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=132375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=132375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=132375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}