{"id":166804,"date":"2020-09-26T08:22:25","date_gmt":"2020-09-26T06:22:25","guid":{"rendered":"https:\/\/www.myza.co.za\/credit-control-and-debt-management-training-course\/"},"modified":"2020-09-26T08:22:25","modified_gmt":"2020-09-26T06:22:25","slug":"credit-control-and-debt-management-training-course","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/credit-control-and-debt-management-training-course\/","title":{"rendered":"Credit Control and debt management Training Course"},"content":{"rendered":"

Credit Control and debt management Training Course<\/a><\/strong><\/p>\n

A Kenya Event on 2020-11-16 08:00:00<\/i><\/p>\n

FineResults Research Services invites you to training on:<\/p>\n

Topics: Credit Control and debt management Training Course<\/p>\n

Date:\t 16th to 20th November 2020<\/p>\n

Cost: USD 800 or Ksh 65000<\/p>\n

Contacts: +254 759 285 295, training@fineresultsresearch.org<\/p>\n

Venue : FineResults Research, Nairobi, Kenya Training Centre.<\/p>\n

INTRODUCTION
\nCredit Control and Debt Management course describes the methods of controlling credit, investigates methods of credit checking, examines the use of the course and debt management agencies in recovering debt and describes how to collect debt by letter and telephone. This 5-days course will equip participants with knowledge and skills on how to collect overdue debts.
\nDURATION
\n5 Days<\/p>\n

COURSE OBJECTIVES
\nAt the end of the training, participants will be able to:
\n\u2022\tUnderstand collection of overdue customer invoices
\n\u2022\tUnderstand Debtor Ledger Questionnaire to evaluate office procedures and identify gaps in the systems
\n\u2022\tDevelop strategies to reduce current customer debt
\n\u2022\tContact customers using overdue invoice strategies
\n\u2022\tUse a phone script when handling an overdue invoice sand have all the answers to questions that might be asked
\nWHO SHOULD ATTEND?
\n\u2022\tProfessionals in the administrative, business and finance sector who are responsible for the management of credit accounts, and ensuring the efficient management of debt
\n\u2022\tCredit Controllers, Managers & Supervisors
\n\u2022\tAccounts Receivable Officers, Supervisors & Clerks
\n\u2022\tAnyone with accounts receivable and credit collection responsibility
\n\u2022\tDebt Managers
\n\u2022\tAccounting Officers
\n\u2022\tFinancial Administrators
\n\u2022\tOffice Managers
\n\u2022\tCustomer Care Department
\n\u2022\tStaff Members Willing To Refresh Their Credit Management Skills<\/p>\n

COURSE MODULE
\nModule 1: Introduction to credit control and debt management
\n\u2022 Cost of running a ledger
\n\u2022 Labour costs
\n\u2022 Bad debts costs
\n\u2022 Evaluation of business procedures
\n\u2022 Business procedure inefficiencies <\/p>\n

Module 2: Credit Control
\n\u2022 Understanding customers
\n\u2022 Is my customer credit worthy?
\n\u2022 Credit control routines
\n\u2022 Debt recovery through the courts
\n\u2022 Statutory demands, Insolvency and Bankruptcy
\n\u2022 VAT and Tax relief for Bad debts<\/p>\n

Module 3: Procedures for credit control
\n\u2022 Procedures and policies
\n\u2022 Ledger currencies
\n\u2022 Activities on debt collection
\n\u2022 Payments, complaints and reports
\n\u2022 Strategies of overdue
\n\u2022 Customer excuses
\n\u2022 Meetings
\n\u2022 Complaints
\n\u2022 Phone call preparations
\n\u2022 Phone call script
\n\u2022 Problems of cash flows<\/p>\n

Module 4: Debt Management Agencies
\n\u2022 Credit checking agencies
\n\u2022 Factoring companies
\n\u2022 Specialist Legal Services
\n\u2022 The Courts
\n\u2022 Debt Collection Agents<\/p>\n

Module 5: Communication
\n\u2022 Telephone Communication
\n\u2022 Written Communication
\n\u2022 How to deal with customer response<\/p>\n

NB: We are offering you a half day, fun and interactive team building event!<\/p>\n

Be part of the Training
\n\u2022\tClick HERE for the individual registration. <\/p>\n

Engage with us on <\/p>\n

Visit our face book page <\/p>\n

Visit our linkedin page <\/p>\n

Visit our twitter account<\/p>\n

at Fahari Palace Apartment Nairobi kenya<\/a>
\nwestlands nairobi
\nNairobi, Kenya<\/p>\n

Add your Kenya<\/em> event for free here<\/a> on MyZA.<\/p>\n","protected":false},"excerpt":{"rendered":"

Credit Control and debt management Training Course A Kenya Event on 2020-11-16 08:00:00 FineResults Research Services invites you to training on: Topics: Credit Control and debt management Training Course Date: 16th to 20th November 2020 Cost: USD 800 or Ksh 65000 Contacts: +254 759 285 295, training@fineresultsresearch.org Venue : FineResults Research, Nairobi, Kenya Training Centre. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9840],"tags":[5063,5240,4286,3561,2694,572],"class_list":{"0":"post-166804","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-eventful","7":"tag-control","8":"tag-course","9":"tag-credit","10":"tag-debt","11":"tag-management","12":"tag-training","13":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/166804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=166804"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/166804\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=166804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=166804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=166804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}