{"id":173870,"date":"2020-12-02T08:21:46","date_gmt":"2020-12-02T06:21:46","guid":{"rendered":"https:\/\/www.myza.co.za\/debt-collection-and-credit-management-course\/"},"modified":"2020-12-02T08:21:46","modified_gmt":"2020-12-02T06:21:46","slug":"debt-collection-and-credit-management-course","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/debt-collection-and-credit-management-course\/","title":{"rendered":"Debt Collection and Credit Management Course"},"content":{"rendered":"

Debt Collection and Credit Management Course<\/a><\/strong><\/p>\n

A Kenya Event on 2021-01-25 08:30:00<\/i><\/p>\n

Dear all,
\nRE: Debt Collection and Credit Management
\nFineResults Research Services would like to invite you to high impact training on Debt Collection and Credit Management course to be held in Nairobi from 25th -29th January, 2021.
\n COURSE PROFILE
\nCourse Name: Debt Collection and Credit Management
\nVenue: FineResults Research Training Centre, Nairobi, Kenya
\nDate: 25th -29th January, 2021.
\nCost: USD 800<\/p>\n

INTRODUCTION
\nDebt management is the process of establishing and executing a strategy for managing debt in order to realize the initially expected revenue. This helps in reducing organizational financial risks while meeting the required cost objectives and other debt management goals. This course provides an overview of debt and credit management by explaining concepts in a user-friendly language, avoiding mathematics and using simple illustrations and practical examples.<\/p>\n

DURATION
\n5 Days<\/p>\n

COURSE OBJECTIVES
\nUpon completion of this training course, participants will be able to:
\n\u2022\tCommunicate with a creditor after careful planning in order to handle objections from the debtor and deal with queries.
\n\u2022\tIdentify negotiating strategies in order to reach payment agreement from the debtor.
\n\u2022\tDemonstrate effective communication as a debt collector.
\n\u2022\tUnderstand the importance of recording all communications and discussions made between the debtor and the debt collector.
\n\u2022\tImplement the negotiation steps and processes and understand the need thereof.
\n\u2022\tImplement effective debt collecting strategies according to the code of conduct.<\/p>\n

COURSE OUTLINE
\nModule 1:
\nUnderstanding company credit and debt
\n\u2022\tReviewing the credit cycle from application to payment
\n\u2022\tIdentifying possible causes of outstanding payments
\n\u2022\tAssessing the impact of outstanding debt on your company's financial results
\n\u2022\tIdentifying ways in which you can motivate your customers to pay their outstanding debts<\/p>\n

Module 2:
\nDebt collection as a vital financial activity
\n\u2022\tCompleting debtor reports as an effective debt management tool
\n\u2022\tSetting definite and realistic debt collection targets
\n\u2022\tComparing your debt collection results to your initial objectives
\n\u2022\tAnalyzing the return-on-investment of your debt collection activities<\/p>\n

Module 3:
\nPlanning and preparing for effective debt collection
\n\u2022\tClassifying your debtors to enable a well-targeted approach Understanding the essential elements of debt collection correspondence
\n\u2022\tParaphrasing the "pay up or else" threat in a more effective and customer friendly fashion
\n\u2022\tAcquiring essential skills for compiling debt collection letters, telegrams, e-mails and faxes
\n\u2022\tAddressing your correspondence to the correct person to guarantee results
\n\u2022\tUsing the debtors classification to analyze the potential risk each debtor poses to your company
\n\u2022\tDrawing up a collection checklist to facilitate systematic collections
\n\u2022\tMaking use of a customer card system as a comprehensive record of all debtors' histories
\n\u2022\tHow do you decide whether to collect the debt by telephone or by letter?<\/p>\n

Module 4:
\nEnsuring the success of your debt collection correspondence
\n\u2022\tUnderstanding the essential elements of debt collection correspondence
\n\u2022\tParaphrasing the "pay up or else" threat in a more effective and customer friendly fashion
\n\u2022\tAcquiring essential skills for compiling debt collection letters, telegrams, e-mails and faxes
\n\u2022\tAddressing your correspondence to the correct person to guarantee results<\/p>\n

Module 5:
\nEssential telephone techniques
\n\u2022\tEnsuring that you are sufficiently prepared before dialing the debtor
\n\u2022\tUnderstanding professional telephone procedure
\n\u2022\tDealing with angry customers and excuses
\n\u2022\tOvercoming personal and company objectives
\n\u2022\tTurning promises into commitments to pay
\n\u2022\tUsing agreed payment dates and reminders to ensure that the debt is paid
\n\u2022\tLearning how to close calls amicably<\/p>\n

NB: We are offering you a half day, fun and interactive team building event!
\nACCOMMODATION
\nAccommodation is arranged upon request. For reservations contact us through Mobile: +254 732 776 700 \/ +254 759 285 295 or Email: training@fineresultsresearch.org <\/p>\n

PAYMENT
\nPayment should be transferred to FineResults Research Services Limited bank before commencement of training. Send proof of payment through the email: training@fineresultsresearch.org <\/p>\n

Visit our website for more details<\/p>\n

How to participate
\nIndividual Registration<\/p>\n

Contact information
\nEmail:training@fineresultsresearch.org
\nTEL: +254 732 776 700 \/ +254 759 285 295
\nWebsite: fineresultsresearch.org\/training\/
\nVisit our face book page
\nVisit our linkedin page
\nVisit our twitter account<\/p>\n

at FineResults Research Services<\/a>
\nWestlands, Off Church rd
\nNairobi, Kenya<\/p>\n

Add your Kenya<\/em> event for free here<\/a> on MyZA.<\/p>\n","protected":false},"excerpt":{"rendered":"

Debt Collection and Credit Management Course A Kenya Event on 2021-01-25 08:30:00 Dear all, RE: Debt Collection and Credit Management FineResults Research Services would like to invite you to high impact training on Debt Collection and Credit Management course to be held in Nairobi from 25th -29th January, 2021. COURSE PROFILE Course Name: Debt Collection […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9840],"tags":[4245,5240,4286,3561,2694],"class_list":{"0":"post-173870","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-eventful","7":"tag-collection","8":"tag-course","9":"tag-credit","10":"tag-debt","11":"tag-management","12":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/173870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=173870"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/173870\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=173870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=173870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=173870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}