{"id":184131,"date":"2021-03-23T07:33:08","date_gmt":"2021-03-23T05:33:08","guid":{"rendered":"https:\/\/www.myza.co.za\/when-it-comes-to-customer-communication-engagement-is-everything\/"},"modified":"2021-03-23T07:33:08","modified_gmt":"2021-03-23T05:33:08","slug":"when-it-comes-to-customer-communication-engagement-is-everything","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/when-it-comes-to-customer-communication-engagement-is-everything\/","title":{"rendered":"When it comes to customer communication, engagement is everything"},"content":{"rendered":"<p><a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mediaupdate.co.za\/marketing\/150298\/when-it-comes-to-customer-communication-engagement-is-everything\">When it comes to customer communication, engagement is everything<\/a>: In a world where customer experience (CX) is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is; what many struggle with, however, is measuring customer experience, says Brent Haumann, managing director at Striata Africa.&nbsp;<br \/>\n<small><strong>Source:<\/strong> <a target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.mediaupdate.co.za\/marketing\/150298\/when-it-comes-to-customer-communication-engagement-is-everything\">media update<\/a><\/small><br \/>\n<\/p>\n<p><a target=\"_blank\" href=\"https:\/\/mypr.co.za\/submit\" rel=\"noopener\">Submit your own Press Release<\/a> or get free content for your publication.<\/p>\n<p><small>My Press Release (MyPR) provides free South African targeted content and press releases for on and off line publishers and media. 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A forever free subscription allows publishers and media free access to all press releases, content and images on MyPR.<br \/<br \/>\nThis press release is courtesy of <a target=\"_blank\" rel=\"noopener\">MediaUpdate.co.za<\/a> and was automatically curated and published with <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" rel=\"noopener\">WP Robot<\/a> plugin &#8211; <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" rel=\"noopener\">CLICK HERE<\/a> to learn more about <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" rel=\"noopener\">WP Robot for WordPress<\/a> &#8211; a massive time and money saver.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to customer communication, engagement is everything: In a world where customer experience (CX) is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is; what many struggle with, however, is measuring customer experience, says Brent Haumann, managing director at Striata Africa.&nbsp; Source: media update Submit [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3247],"tags":[5201,11048,5602,4941,5023],"class_list":{"0":"post-184131","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-news","7":"tag-comes","8":"tag-communication","9":"tag-customer","10":"tag-engagement","11":"tag-everything","12":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/184131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=184131"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/184131\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=184131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=184131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=184131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}