{"id":201970,"date":"2021-09-14T17:15:54","date_gmt":"2021-09-14T15:15:54","guid":{"rendered":"https:\/\/mypr.co.za\/?p=107508"},"modified":"2021-09-14T17:15:54","modified_gmt":"2021-09-14T15:15:54","slug":"tipping-point-engen-makes-it-easy-to-say-thank-you-for-great-service","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/tipping-point-engen-makes-it-easy-to-say-thank-you-for-great-service\/","title":{"rendered":"Tipping Point \u2013 Engen makes it easy to say \u201cThank You\u201d for great service"},"content":{"rendered":"

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Excellent Engen service. No cash in your pocket. No stress.<\/p>\n

Engen\u2019s innovative 1app now features a \u2018Tip an Attendant\u2019 function, which allows motorists and shoppers across South Africa to tip deserving Engen staff for the warm and friendly service that they have long been renowned for.<\/p>\n

In partnership with Telkom Financial Services, this new value add feature has been specifically designed to enable motorists and Quickshop customers to tip Engen petrol attendants and cashiers for efficient service.<\/p>\n

How does \u2018Tip an Attendant\u2019 work?<\/p>\n

Engen petrol pump attendants and Quickshop cashiers will be assigned a lanyard with a QR code and number. They will be required to register for a Telkom Pay Wallet using the universally-accessible chat platform, WhatsApp and link their profile to their QR codes. Once this is done, they can start receiving tips to their Telkom Pay Wallet from customers paying them from the Engen 1app \u2013 which they can also use to purchase life\u2019s essentials.<\/p>\n

\u201cCustomer service and constant innovation are key drivers for Engen, which is why we are extremely excited to bring our customers \u2018Tip an Attendant\u2019 as a way to acknowledge our pump attendants and Quickshop cashiers\u2019 commitment to consistent service excellence,\u201d says Seelan Naidoo, Engen\u2019s General Manager: Retail.<\/p>\n

For the company to remain a compelling, top of mind destination for fuel and convenience shopping, Engen maintains a firm focus on consistently invigorating the Engen brand and its associated offerings.<\/p>\n

\u201cOur vision is to extend the \u2018Tip an Attendant\u2019 solution outside the Engen environment, enabling Engen customers to use the Engen 1app to tip anyone that provides great service,\u201d adds Naidoo.<\/p>\n

With the Covid-19 pandemic heightening hygiene protocols at service station level, many Engen customers have downloaded the groundbreaking Engen 1app as it offers a cashless and contactless digital payment system.<\/p>\n

\u201cEngen encourages all motorists to download 1app because it offers a safer customer service experience, as there is no touching of devices, cards or cash required. You will also no longer need to carry cash or cards to make your fuel purchases; and loyalty points will automatically be registered with Engen\u2019s respective loyalty partners, Clicks Clubcard, FNB eBucks,\u201d says Naidoo.<\/p>\n

Telkom Financial Services Managing Executive, Sibusiso Ngwenya says the company is thrilled to enable the \u2018Tip an Attendant\u2019 feature alongside Engen.<\/p>\n

\u201cCentral to both our brand missions is connecting people; and this collaboration is one that speaks to the core of this. We provide a universally accessible platform, Telkom Pay, through WhatsApp and the Engen 1app has been seamlessly integrated into customer\u2019s digital payments ecosystem,\u201d says Ngwenya.<\/p>\n

South Africans have long come to expect constant innovation from South Africa\u2019s favourite petrol station* brand. Engen revolutionised the retail petroleum sector with the introduction of the Quickshop convenience store concept in the early 1990s, Woolworths Foodstop in the early 2000\u2019s and Krispy Kreme in 2019, amongst various other industry leading convenience offerings, amongst which are its ongoing partnership with leading rewards programmes, eBucks and Clicks Clubcard, and courier company DSV whose 250+ lockers strategically located at Engen service stations nationwide allows for a safe and easy way to send and receive parcels.<\/p>\n

\u201cStaying relevant and placing the customer at the very heart of the business is an over-arching priority for Engen, which means we continue to invest great effort into remaining an attractive stop-over for motorists,\u201d says Naidoo.<\/p>\n

The Engen 1app is available to download on the Google Play Store and Apple App Store.<\/p>\n

* As voted for 10 consecutive years (2011-2020) in the Sunday Times Top Brands survey. Engen has also been voted the \u201cCoolest\u201d petrol station for 12 consecutive years (2010-2021) in the 2021 Sunday Times Generation Next Brand survey.<\/p>\n

CLICK HERE to submit your press release to MyPR.co.za<\/a>.<\/p>\n

Pages: Page <\/span>1<\/span> Page <\/span>2<\/a><\/div>\n

Source: MyPR.co.za<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Excellent Engen service. No cash in your pocket. No stress. Engen\u2019s innovative 1app now features a \u2018Tip an Attendant\u2019 function, which allows motorists and shoppers across South Africa to tip deserving Engen staff for the warm and friendly service that they have long been renowned for. In partnership with Telkom Financial Services, this new value […]<\/p>\n","protected":false},"author":1,"featured_media":201971,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9021,1],"tags":[3257],"class_list":{"0":"post-201970","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mypr","8":"category-south-africa","9":"tag-mypr","10":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2021\/09\/tipping-point-engen-makes-it-easy-to-say-thank-you-for-great-service.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/201970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=201970"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/201970\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media\/201971"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=201970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=201970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=201970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}