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AFP<\/p>\n
Civil servants around the world can learn from the ultimate public servant, Nelson Mandela, says the writer.<\/p>\n
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Washington – It\u2019s a too-familiar story: wayward politicians violate the public trust and find themselves behind bars. But lately, I\u2019ve been thinking about a man whose service and leadership were partially forged in prison, long before he held elective office \u2013 Nelson Mandela, the ultimate public servant. <\/p>\n
As his long life nears its end \u2013 he is in a critical condition in a Pretoria hospital \u2013 his leadership holds many lessons for those in US federal service. <\/p>\n
I feel a personal connection to Mandela, as probably do the thousands of people who have met him. I began covering South Africa for the Wall Street Journal in 1986, when the government was an oppressive, violent, white racist regime. I later had numerous encounters with Mandela, from the time he was released from prison in 1990 to his election and inauguration in 1994 and beyond. <\/p>\n
I\u2019ve written about many public officials over the years. None can stand up to Mandela. What stands out most about him is his sense of principle. <\/p>\n
I remember my first interview with him shortly after his release and how struck I was by his poise and presence. <\/p>\n
He answered questions from groups of journalists gathered in the yard outside his small Soweto home with poise and confidence, like a man who had been in public service all his life. <\/p>\n
In fact, Mandela was a public servant before he went to jail and during his incarceration, long before his inauguration. <\/p>\n
All of the work and fighting he did before being jailed was to improve conditions for South Africa\u2019s people. Even his nearly three decades in captivity served to inspire the public. <\/p>\n
It was during those years that he developed a relationship with government employees, though those particular workers were charged with keeping him locked up. <\/p>\n
\u201cHis relationship with the South African civil servants was forged in the furnace of Robben Island,\u201d the prison off Cape Town\u2019s coast, said James Sanders, who has written about apartheid. <\/p>\n
\u201cEventually, the prison authorities and the intelligence officials who negotiated with him in the late 1980s came to respect him greatly. This established a pattern that continued through the 1990s.\u201d <\/p>\n
Mandela made clear his orientation as a public servant immediately after getting out of prison. In the third sentence of his first speech upon being released after 27 years, he said, \u201cI stand here before you not as a prophet, but as a humble servant of you, the people.\u201d <\/p>\n
He became a government employee when he was inaugurated as South Africa\u2019s first democratically elected president in 1994. It was an extraordinary day, filled with pomp and excitement. But the importance of that day goes far beyond the election of one man. <\/p>\n
More than a change in administrations \u2013 and US government employees know what that can mean \u2013 Mandela\u2019s inauguration marked the eradication of a system of government based on race and its replacement with a truly democratic one. <\/p>\n
\u201cWe are both humbled and elevated by the honour and privilege that you, the people of South Africa, have bestowed on us, as the first president of a united, democratic, non-racial and non-sexist South Africa, to lead our country out of the valley of darkness,\u201d he said at the time. <\/p>\n
Jessie Duarte, a longtime aide to Mandela who now is deputy secretary-general of the ANC, said Mandela believed that his election was an honour that \u201cdemanded that he serve with integrity\u201d, a characteristic not always in abundance among elected officials here or abroad. <\/p>\n
Mandela\u2019s most notable achievement was his ability to unite a deeply divided country, a skill needed in Washington\u2019s deeply divided political climate. <\/p>\n
\u201cAs president of the country between 1994 and 1999 he prioritised nation-building, the work of reckoning with the past, and transforming South Africa\u2019s international relations,\u201d said Verne Harris, the director of research and archives at the Nelson Mandela Centre of Memory, part of the Nelson Mandela Foundation. <\/p>\n
\u201cHe was an inspiring head of government, one who encouraged critical thinking and robust debate,\u201d Harris said. <\/p>\n
\u201cAs a public servant myself throughout his presidency, I can attest to the almost universal respect he enjoyed across structures of the state and of government.\u201d <\/p>\n
Given the poor marks America\u2019s federal employees give their leaders, it\u2019s too bad the bosses here can\u2019t take a refresher course from Mandela. <\/p>\n
But his report card wasn\u2019t filled with all good grades. <\/p>\n
\u201cHe worked so hard to pull the nation together and move them forward that he did not get involved in the nitty-gritty side of government business. The ills of poor service delivery in democratic SA probably had its genesis under his rule,\u201d Leon Wessels said. <\/p>\n
Wessels was a member of Parliament during white rule, but came to see apartheid as \u201ca blight on the land\u201d. <\/p>\n
The white government Wessels served in, of course, provided almost no service to the country\u2019s black majority. <\/p>\n
Njabulo Ndebele, the chancellor of the University of Johannesburg, said Mandela was \u201cfearless, tough and compassionate, while being open to his own unsparing self-criticism\u201d, characteristics used as he \u201cconsolidated the civil service, bringing into one national civil service the central government and the homeland governments all with their different cultures. <\/p>\n
\u201cIt was a gigantic effort,\u201d Ndebele said. \u201cWhile it all worked at the level of aspiration, it required human competencies that were not widespread in availability. We are seeing the effects of that lack in diminishing state capability\u2026 His major shortcoming was that he was a visionary, but not a manager.\u201d <\/p>\n
Maybe not the best manager, but Mandela provided the inspiration, the energy and an infectious enthusiasm that transformed his country into a \u201cnew\u201d South Africa. <\/p>\n
And unlike the words and actions that Washington\u2019s federal employees sometimes hear and see today, Wessels said Mandela \u201ctook every opportunity to assure civil servants that they were valued and their work appreciated\u201d. <\/p>\n
One such time was in April 1998, when, as president, he spoke to government employees at a hospital dedication. <\/p>\n
His words also apply to America\u2019s public servants: <\/p>\n
\u201cWhether you change the linen or stitch up wounds, cook the food or dispense the medicines, it is in your hands to help build a public service worthy of all those who gave their lives for the dream of democracy.\u201d <\/p>\n
* The views expressed here are not necessarily those of Independent Newspapers. <\/p>\n
Washington Post<\/strong> <\/p>\n","protected":false},"excerpt":{"rendered":" AFP Civil servants around the world can learn from the ultimate public servant, Nelson Mandela, says the writer. Washington – It\u2019s a too-familiar story: wayward politicians violate the public trust and find themselves behind bars. But lately, I\u2019ve been thinking about a man whose service and leadership were partially forged in prison, long before he […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[8275,953,2143],"class_list":{"0":"post-20768","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-south-africa","7":"tag-durban","8":"tag-newspaper","9":"tag-the-mercury","10":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/20768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=20768"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/20768\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=20768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=20768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=20768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}