{"id":209157,"date":"2021-11-22T11:52:18","date_gmt":"2021-11-22T09:52:18","guid":{"rendered":"https:\/\/www.myza.co.za\/post-office-works-on-improving-service\/"},"modified":"2021-11-22T11:52:18","modified_gmt":"2021-11-22T09:52:18","slug":"post-office-works-on-improving-service","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/post-office-works-on-improving-service\/","title":{"rendered":"Post Office works on improving service"},"content":{"rendered":"
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The SA Post Office (Sapo) is working hard to improve its service, while paying out social relief of distress grants to thousands of South Africans. <\/p>\n

In a statement on Monday, the Post Office said the facility that allows customers who collect their grant from Pick \u2018n Pay and Boxer supermarkets is gaining popularity.<\/p>\n

\u201cIn the last week of October 2021, a total of 334 000 people withdrew their grant from a Post Office branch.  Just over 59 000 (8.4%) withdrew their grants from a Pick \u2018n Pay or Boxer supermarket.<\/p>\n

\u201cWhere possible, the SA Post Office has introduced separate queues for grant beneficiaries to ensure that customers who visit their post office for a regular transaction are served as quickly as possible,\u201d Sapo said.<\/p>\n

Transaction speed at post office counters has been improved by a national network upgrade project.<\/p>\n

A total of 1 270 out of 1 329 sites (97%) are now fully commissioned with new equipment and upgraded connectivity.<\/p>\n

The remaining 59 sites either require alternative solutions or they are so remote that no viable infrastructure is available. <\/p>\n

\u201cThe Post Office has countered the reduction of revenue brought about by the COVID-19 restrictions with a cost-saving drive. At the end of August 2021, expenses for the financial year stood at 88% of the budgeted amount.<\/p>\n

\u201cFurther steps to reduce the company\u2019s fixed costs in the long run are being implemented, such as voluntary severance packages,\u201d Sapo said.<\/p>\n

Set-top boxes<\/strong><\/p>\n

The Post Office has reiterated its call to qualifying households to apply for a free subsidised television decoder. <\/p>\n

In October 2021, almost 60 000 households applied for a subsidised decoder. <\/p>\n

\u201cThe Northern Cape was the first to switch to digital signals only; the analogue signals interfered with the satellite signals of the Square Kilometre Array in the area.<\/p>\n

\u201cA South African identity document, proof of address and proof of income are required to apply.  If you do not have proof of address or income \u2013 for example, if you are unemployed \u2013 your local post office will help you to complete an affidavit to confirm these,\u201d Sapo. \u2013 SAnews.go.za<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

The SA Post Office (Sapo) is working hard to improve its service, while paying out social relief of distress grants to thousands of South Africans.  In a statement on Monday, the Post Office said the facility that allows customers who collect their grant from Pick \u2018n Pay and Boxer supermarkets is gaining popularity. \u201cIn the […]<\/p>\n","protected":false},"author":1,"featured_media":209158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[38678],"class_list":{"0":"post-209157","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-south-africa","8":"tag-sanews","9":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2021\/11\/post-office-works-on-improving-service.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/209157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=209157"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/209157\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media\/209158"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=209157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=209157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=209157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}