{"id":237195,"date":"2022-09-15T08:37:26","date_gmt":"2022-09-15T06:37:26","guid":{"rendered":"https:\/\/mypr.co.za\/?p=121381"},"modified":"2022-09-15T08:37:26","modified_gmt":"2022-09-15T06:37:26","slug":"meet-the-komani-dealer-principal-who-is-everyones-friend","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/meet-the-komani-dealer-principal-who-is-everyones-friend\/","title":{"rendered":"Meet the Komani dealer principal who is everyone\u2019s friend"},"content":{"rendered":"<aside class=\"scaip scaip-1 \">\n<aside id=\"republication_tracker_tool-2\" class=\"republication_tracker_tool clearfix\">\n<h5 class=\"adtitle\">Republish for Free<\/h5>\n<div class=\"license\">\n<p><button name=\"Republish This Story\" id=\"cc-btn\" class=\"republication-tracker-tool-button\">Republish This Story<\/button><\/p>\n<p><a class=\"license\" rel=\"noreferrer license noopener\" target=\"_blank\" href=\"http:\/\/creativecommons.org\/licenses\/by-nd\/4.0\/\"><img decoding=\"async\" alt=\"Creative Commons License\" class=\"lazyload\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/09\/meet-the-komani-dealer-principal-who-is-everyones-friend.png\"><\/a><\/p>\n<p><img decoding=\"async\" alt=\"Creative Commons License\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/09\/meet-the-komani-dealer-principal-who-is-everyones-friend.png\"><\/div>\n<div class=\"message\">\n<p>Republish our articles for free, online or in print, under a Creative Commons license.<\/p>\n<\/div>\n<\/aside>\n<\/aside>\n<figure id=\"attachment_121382\" aria-describedby=\"caption-attachment-121382\" class=\"wp-caption alignleft\"><a href=\"https:\/\/mypr.co.za\/?attachment_id=121382\"><img loading=\"lazy\" decoding=\"async\" alt width=\"300\" height=\"220\" class=\"wp-image-121382 size-thumbnail lazyload\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/09\/meet-the-komani-dealer-principal-who-is-everyones-friend.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-121382 size-thumbnail\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/09\/meet-the-komani-dealer-principal-who-is-everyones-friend.jpg\" alt width=\"300\" height=\"220\"><\/a><figcaption id=\"caption-attachment-121382\" class=\"wp-caption-text\">Motor industry icon Len Tolmay, the new dealer principal of Kelston Ford Queenstown, believes in treating customers like family. Photo: Full Stop Communications<\/figcaption><\/figure>\n<p>Treat your customers as if they are family and they are likely to return the favour.<\/p>\n<p>This is the most valuable lesson motor industry icon Len Tolmay has learnt in a career that has spanned more than four decades.<\/p>\n<p>\u201cWhere people are concerned, it is important to focus on the details. A small gesture can go a long way,\u201d said the new dealer principal of Kelston Ford Queenstown.<\/p>\n<p>\u201cOur relationship with the people of Komani and the surrounding areas is the primary focus for me and my team.\u201d<\/p>\n<p>Tolmay, who is tasked with developing the brand\u2019s footprint in the Komani region after successful stints at Ford in Cradock and Chery in East London, said reaching out to the local community was essential to building the Kelston brand.<\/p>\n<p>His career path was not immediately clear when he \u201cklaared out\u201d of the army. He ventured into the financial world by becoming a trainee accountant and studying part-time but it was an opportunity to join a vehicle dealership in 1978 that changed his life.<\/p>\n<p>\u201cFrom then I never looked back,\u201d said the 67-year-old, who was born and educated in Benoni in Gauteng.<\/p>\n<p>\u201cI spent nearly 20 years with Associated Motor Holdings and built my career on the principles of honesty, trust, transparency and consistency.\u201d<\/p>\n<p>Having lived through the ups and downs of the industry, he listed a sizeable dose of self-belief, following the right processes and nurturing one\u2019s client\u00e8le as three of the most important pillars of sustainability.<\/p>\n<p>Of course, a genuine passion for your product can also be a driving force.<\/p>\n<p>\u201cMy own slogan \u2013 \u2018I love my Ford\u2019 \u2013 is an integral part of my strategy in taking Ford Queenstown to everyone,\u201d said Tolmay, who has been steering his new ship since August.<\/p>\n<p>Apart from the public, that \u201ceveryone\u201d includes the agricultural sector as the group has close ties with the farming community. It also serves government departments and transportation services.<\/p>\n<p>In Komani, he wants his experience to rub off on his staff as they chase the ideal of delivering top-class customer service.<\/p>\n<p>\u201cTransferring my knowledge is a big personal objective,\u201d explained Tolmay, who believes the dealership is a genuine vehicle for creating opportunities.<\/p>\n<p>Furthermore, he wants to build a team that support him in his belief that both the big and small guy matter to the Kelston Motor Group.<\/p>\n<p>Even though the group and Ford are staples of the Eastern Cape, his goal is continued growth for both. In that regard, he looks forward to reaching out to the country\u2019s up-and-coming middle-class.<\/p>\n<p>\u201cThere is a massive emphasis on ensuring customers from all walks of life are looked after as they are the heartbeat of our sales and after-sales businesses.\u201d<\/p>\n<p><a href=\"http:\/\/mypr.co.za\/contact\/featured\/\">CLICK HERE to submit your press release to MyPR.co.za<\/a>.<\/p>\n<p> <span class=\"post-views-icon dashicons dashicons-chart-bar\"><\/span> <span class=\"post-views-label\">Press Release Views since 1 July 2022:<\/span> <span class=\"post-views-count\">51<\/span> <\/p>\n<div class=\"entry-pagination pagination\">Pages: <span class=\"post-page-numbers current\"><span class=\"screen-reader-text\">Page <\/span>1<\/span> <a href=\"https:\/\/mypr.co.za\/meet-the-komani-dealer-principal-who-is-everyones-friend\/2\/\" class=\"post-page-numbers\"><span class=\"screen-reader-text\">Page <\/span>2<\/a><\/div>\n<p><a href=\"https:\/\/mypr.co.za\">Source: MyPR.co.za<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Republish for Free Republish This Story Republish our articles for free, online or in print, under a Creative Commons license. Motor industry icon Len Tolmay, the new dealer principal of Kelston Ford Queenstown, believes in treating customers like family. Photo: Full Stop Communications Treat your customers as if they are family and they are likely [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":237196,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9021],"tags":[3257],"class_list":{"0":"post-237195","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mypr","8":"tag-mypr","9":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/09\/meet-the-komani-dealer-principal-who-is-everyones-friend.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/237195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=237195"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/237195\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media\/237196"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=237195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=237195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=237195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}