{"id":242742,"date":"2022-11-11T20:18:44","date_gmt":"2022-11-11T18:18:44","guid":{"rendered":"https:\/\/mypr.co.za\/?p=124488"},"modified":"2022-11-11T20:18:44","modified_gmt":"2022-11-11T18:18:44","slug":"durban-now-positioned-as-a-global-business-services-powerhouse","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/durban-now-positioned-as-a-global-business-services-powerhouse\/","title":{"rendered":"Durban now positioned as a Global Business Services \u2018powerhouse\u2019"},"content":{"rendered":"<aside class=\"scaip scaip-1 \">\n<aside id=\"republication_tracker_tool-2\" class=\"republication_tracker_tool clearfix\">\n<h5 class=\"adtitle\">Republish for Free<\/h5>\n<div class=\"license\">\n<p><button name=\"Republish This Story\" id=\"cc-btn\" class=\"republication-tracker-tool-button\">Republish This Story<\/button><\/p>\n<p><a class=\"license\" rel=\"noreferrer license noopener\" target=\"_blank\" href=\"http:\/\/creativecommons.org\/licenses\/by-nd\/4.0\/\"><img decoding=\"async\" alt=\"Creative Commons License\" class=\"lazyload\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/11\/durban-now-positioned-as-a-global-business-services-powerhouse.png\"><\/a><\/p>\n<p><img decoding=\"async\" alt=\"Creative Commons License\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/11\/durban-now-positioned-as-a-global-business-services-powerhouse.png\"><\/div>\n<div class=\"message\">\n<p>Republish our articles for free, online or in print, under a Creative Commons license.<\/p>\n<\/div>\n<\/aside>\n<\/aside>\n<p><a href=\"https:\/\/mypr.co.za\/?attachment_id=124489\"><img loading=\"lazy\" decoding=\"async\" alt width=\"300\" height=\"200\" class=\"alignleft wp-image-124489 size-thumbnail lazyload\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/11\/durban-now-positioned-as-a-global-business-services-powerhouse.jpg\"><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-124489 size-thumbnail\" src=\"http:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/11\/durban-now-positioned-as-a-global-business-services-powerhouse.jpg\" alt width=\"300\" height=\"200\">The Global Business Services (GBS) sector has emerged as a key driver of export revenue generation and youth employment creation. The sector has grown within the local market, attracting foreign direct investment to South Africa, with Durban becoming an established powerhouse in GBS.<\/p>\n<p>This was the view of Russell Curtis, Head of Invest Durban, speaking ahead of The South Africa GBS Investor Conference and Awards taking place in Umhlanga from 8 to 10 November. This is the second time the city will have hosted the conference, the last time being in 2019 when more than 50 international investors visited Durban to attend the conference.<\/p>\n<p>\u201cThe GBS sector growth trends have reflected a 24% compound annual growth rate during the past five years,\u201d commented Curtis. \u201cThis has contributed appreciably to stimulating our country\u2019s economic growth and strengthening South Africa\u2019s profile in the global market. In line with this, the national job creation target for the sector is 500 000 new employment opportunities by 2030.\u201d<\/p>\n<p>The GBS sector includes Business Process Outsourcing (BPO), Business Process Management, Business Process Services, and Shared Service and Contact Centres.<\/p>\n<p>\u201cThe GBS sector is regarded as key for targeting foreign direct investment, and priority support is fully in line with eThekwini Municipality\u2019s Integrated Development Plan. This is designed to stimulate the economic wealth of our region and our Economic Development Strategy, which is geared around an accelerated and inclusive growth path,\u201d Curtis added.<\/p>\n<p>\u201cBuilding on South Africa\u2019s already well-established global profile and recognition in both 2021 and 2022 as the Most Favoured Global Offshore Customer Experience Delivery Location, this conference affords us an exceptional opportunity to showcase our city and country\u2019s capabilities to the sector\u2019s analysts and thought leaders. This further enhances our preferred destination status and provides an ideal prospect for attracting new investors to our shores,\u201d Curtis stressed.<br \/>The primary objective of the Global Business Services Investment Conference and Awards is to market South Africa to an international audience as a scalable delivery destination capable of offering real value across the GBS value chain, while also promoting the sector to domestic stakeholders.<\/p>\n<p>Curtis indicated that the 2022 conference was poised to cater for between 300 and 350 local and international delegates.<\/p>\n<p>He added: \u201cHosting an international conference of this calibre enables us to position Durban as a truly global business destination for tourism, conferencing and business. Crucially, the three-day duration of the conference and awards will enable prospective investors attending to fully experience Durban and to witness first-hand the attractiveness of doing business in our region.\u201d<\/p>\n<p>He said there is no question that Durban has emerged as a powerhouse for the GBS sector, earning international recognition for its active development.<\/p>\n<p>\u201cDurban has become widely recognised as a major frontline in customer experience-centric sales and lifecycle management hub, offering exceptional business-to-consumer and business-to-business frontline BPO sales talent, servicing local and global markets,\u201d said Curtis.<\/p>\n<p>\u201cIn addition, our region\u2019s focused partnership between the private sector and government has the effect of further boosting investor confidence, allowing for a serious dent to be made in terms of youth unemployment in our region.\u201d<\/p>\n<p>Additional good news for the already buoyant local component of the GBS sector was a recent announcement that Umhlanga Ridge-based Rewardsco, a leading provider of outsourced sales and distribution services, had significantly expanded its Durban operation. The organisation opened its third building at the beginning of November, paving the way for the employment of several hundred new members of staff.<\/p>\n<p>\u201cThis is great news for Durban and is truly indicative of the GBO sector\u2019s growth potential here, given the powerful platform for business and investment we have created,\u201d said Curtis.<\/p>\n<p>Special thanks are extended to National Partners: dtic, InvestSA, Harambee; Host Partners: KZN Department of Economic Development, Tourism and Environmental Affairs (KZN EDTEA), Trade and Investment KZN (TIKZN), Invest Durban and eThekwini Municipality; Gold Partner: GGDA; Silver Partners: WNS, Synergy, and Outworx. Thanks were also extended to Tier 1 Sponsors Logos which includes BPO Partner: TransUnion; Human Engagement Partner: RewardsCo; and Professional Shared Services Partner: Blake Group.<\/p>\n<p>For more information, visit:<br \/>Website: https:\/\/www.bpesa.org.za\/gbs-event-2022.html<br \/>Facebook: BPESA BPO<br \/>Twitter: @BPO2SA<br \/>LinkedIn: BPESA<br \/>YouTube: BPESA NATIONAL<\/p>\n<p>Event hashtags: #BPESA #StrongerTogether #Investment #Development #GBS #BPO #Conference #Durban #KZN #Networking #Growth #InvestSA #ProudlySouthAfrican #SouthAfricaValueProposition #Awards<\/p>\n<p>To find out more on how to get involved or for sponsorship opportunities, contact events@bpesa.org.za<\/p>\n<p><a href=\"http:\/\/mypr.co.za\/contact\/featured\/\">CLICK HERE to submit your press release to MyPR.co.za<\/a>.<\/p>\n<p> <span class=\"post-views-icon dashicons dashicons-chart-bar\"><\/span> <span class=\"post-views-label\">Press Release Views since 1 July 2022:<\/span> <span class=\"post-views-count\">108<\/span> <\/p>\n<div class=\"entry-pagination pagination\">Pages: <span class=\"post-page-numbers current\"><span class=\"screen-reader-text\">Page <\/span>1<\/span> <a href=\"https:\/\/mypr.co.za\/durban-now-positioned-as-a-global-business-services-powerhouse\/2\/\" class=\"post-page-numbers\"><span class=\"screen-reader-text\">Page <\/span>2<\/a><\/div>\n<p><a href=\"https:\/\/mypr.co.za\">Source: MyPR.co.za<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Republish for Free Republish This Story Republish our articles for free, online or in print, under a Creative Commons license. The Global Business Services (GBS) sector has emerged as a key driver of export revenue generation and youth employment creation. The sector has grown within the local market, attracting foreign direct investment to South Africa, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":242743,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[18,9021],"tags":[3257],"class_list":{"0":"post-242742","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-durban","8":"category-mypr","9":"tag-mypr","10":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.myza.co.za\/press\/wp-content\/uploads\/2022\/11\/durban-now-positioned-as-a-global-business-services-powerhouse.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/242742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=242742"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/242742\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media\/242743"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=242742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=242742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=242742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}