{"id":65743,"date":"2016-03-10T13:30:42","date_gmt":"2016-03-10T11:30:42","guid":{"rendered":"http:\/\/www.myza.co.za\/the-imm-journal-of-strategic-marketing-focuses-on-contact-and-call-centres\/"},"modified":"2016-03-10T13:30:42","modified_gmt":"2016-03-10T11:30:42","slug":"the-imm-journal-of-strategic-marketing-focuses-on-contact-and-call-centres","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/the-imm-journal-of-strategic-marketing-focuses-on-contact-and-call-centres\/","title":{"rendered":"The IMM Journal of Strategic Marketing focuses on contact and call centres"},"content":{"rendered":"<p>In its 2013 Global Contact Centre Benchmarking Report, UK-based contact centre outsourcing specialist, Merchants, arguably said it all: \u201cSouth Africa has the most inconsistent customer experience of all countries tested.\u201d&nbsp;<br \/>\n<br \/>\n<strong> Read more on:<\/strong> <a target=\"_blank\" rel=\"nofollow\" href=\"http:\/\/www.mediaupdate.co.za\/marketing\/95182\/the-imm-journal-of-strategic-marketing-focuses-on-contact-and-call-centres\">Media Update<\/a><br \/>\n<\/p>\n<p><a target=\"_blank\" target=\"_blank\" href=\"https:\/\/mypr.co.za\/submit\">Submit your own Press Release<\/a> or get free content for your publication.<\/p>\n<p><small>My Press Release (MyPR) provides free South African targeted content and press releases for on and off line publishers and media. Registering on MyPR enables public relations companies and practitioners to post articles under their own author name. Public Relations Companies and practitioners, event organisers, sports and political writers use MyPR as a distribution mechanism for their press releases, content, images and news. A forever free subscription allows publishers and media free access to all press releases, content and images on MyPR.<br \/<br \/>\nThis press release is courtesy of <a target=\"_blank\" target=\"_blank\" href=\"http:\/\/mediaupdate.co.za\/>MediaUpdate.co.za<\/a> and was automatically curated and published with <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" target=\"_blank\">WP Robot<\/a> plugin &#8211; <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" target=\"_blank\">CLICK HERE<\/a> to learn more about <a target=\"_blank\" href=\"http:\/\/wprobot.net\/?ref=578\" target=\"_blank\">WP Robot for WordPress<\/a> &#8211; a massive time and money saver.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In its 2013 Global Contact Centre Benchmarking Report, UK-based contact centre outsourcing specialist, Merchants, arguably said it all: \u201cSouth Africa has the most inconsistent customer experience of all countries tested.\u201d&nbsp; Read more on: Media Update Submit your own Press Release or get free content for your publication. My Press Release (MyPR) provides free South African [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3247],"tags":[4966,4779,6838,12296,4820,687,6550],"class_list":{"0":"post-65743","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-news","7":"tag-call","8":"tag-centres","9":"tag-contact","10":"tag-focuses","11":"tag-journal","12":"tag-marketing","13":"tag-strategic","14":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/65743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=65743"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/65743\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=65743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=65743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=65743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}