{"id":7901,"date":"2012-02-12T13:59:08","date_gmt":"2012-02-12T11:59:08","guid":{"rendered":"http:\/\/www.myza.co.za\/02\/netconnect-to-the-rescue\/"},"modified":"2012-02-12T13:59:08","modified_gmt":"2012-02-12T11:59:08","slug":"netconnect-to-the-rescue","status":"publish","type":"post","link":"https:\/\/www.myza.co.za\/press\/netconnect-to-the-rescue\/","title":{"rendered":"Netconnect to the Rescue"},"content":{"rendered":"

\t\t\t<\/p>\n

So this week was a nightmare in terms of connectivity with Seacom\u2019s cable playing hide and seek with all.<\/p>\n

On Friday morning I especially got to my desk at 5:00 am in order to catch up on all the backlog from my nightmare week \u2013 only to find that I couldn\u2019t connect at all to the interverse. A quick traceroute saw that the bit and bytes were falling off a precipice somewhere in the IS backbone and not making it offshore at all.<\/p>\n

Ho hum the air was blue and I fired up the laptop with my 3G connection, looked for a service update on Axxess, saw none and proceeded to fill in a ticket to find out just how long the interverse would be unavailable via IS. Bugger, everytime I pressed submit I got an error. After four attempts I gave up and dialled the help number. So, I waited 15 minutes the first time with no luck (before 6:00 in the morning I might add) and then tried again just after 6:30 am and WAITED 25 minutes (sure, my phone clock could be wrong but I doubt it).<\/p>\n

Slightly exasparated I turned to the interverse and Tweeted a little plea for help to Axxess<\/a> and Seacom:<\/p>\n

25 minutes waiting for Axxess to answer helpline and I gave up, no connection, frustration abounds, Seacom \/ Axxess talk to me<\/span>10 February 2012 7:22 am<\/a> via web<\/em>Reply<\/strong><\/span><\/a><\/em>Retweet<\/strong><\/span><\/a><\/em>Favorite<\/strong><\/span><\/a><\/a><\/p>\n

\u00a0<\/p>\n

AND, what happened? Young Adrian Karth from Netconnect<\/a>\u00a0tweeted me back offering me a free test account with no upstream issues:<\/p>\n

@MyPE<\/a> would you like a test account with no upstream issues ?<\/span>10 February 2012 8:18 am<\/a> via HootSuite<\/a><\/em>Reply<\/strong><\/span><\/a><\/em>Retweet<\/strong><\/span><\/a><\/em>Favorite<\/strong><\/span><\/a><\/a><\/p>\n

\u00a0<\/p>\n

Bloody marvellous that someone else offers assistance.<\/p>\n

Anyway, MyPE is now the proud owner of a Netconnect Telkom\/SAIX bandwidth account<\/a> to back up the Seacom\/IS\/Axxess uncapped account (make spitting noise here) \u2013 as it seems to be falling over quite a lot lately.<\/p>\n

Enkosi, Thank You, Dankie, Obrigado Adrian.<\/p>\n

Contact Netconnect in Port Elizabeth here<\/a>.<\/p>\n

\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"

So this week was a nightmare in terms of connectivity with Seacom\u2019s cable playing hide and seek with all. On Friday morning I especially got to my desk at 5:00 am in order to catch up on all the backlog from my nightmare week \u2013 only to find that I couldn\u2019t connect at all to […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[1289,5],"class_list":{"0":"post-7901","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-south-africa","7":"tag-mype","8":"tag-port-elizabeth-2","9":"entry"},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/7901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/comments?post=7901"}],"version-history":[{"count":0,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/posts\/7901\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/media?parent=7901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/categories?post=7901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myza.co.za\/press\/wp-json\/wp\/v2\/tags?post=7901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}