The next CX frontier: How digital experts are filling the customer service gap: Over the past few years, customer expectations of companies have grown exponentially, says Ryan Falkenberg, co-CEO of CLEVVA. Falkenberg says that today, customers don't just want companies to tell them what they have to offer, but customers want them to interact in a way that's … [Read more...] about The next CX frontier: How digital experts are filling the customer service gap
frontier
The new architectural frontier: buildings and their microbiomes | The Conversation
The new architectural frontier: buildings and their microbiomes: Misha Jordaan/Gallo Images via Getty ImagesAs we grow to better understand the microorganisms in built environments – and what dynamics support their survival – we will be able to design and engineer buildings for better health. Our built environments matter. Research shows that 85% … [Read more...] about The new architectural frontier: buildings and their microbiomes | The Conversation
Tracking & Tracing – the next frontier in the fight against COVID-19
Tracking & Tracing – the next frontier in the fight against COVID-19: Telkom partnered with Samsung to assist the South African government with the fight against COVID-19 to further strengthen our call to support those in the front line of the epidemic. As part of the partnership Samsung has donated 1500 handsets to be distributed in the provinces hardest hit by the spread of … [Read more...] about Tracking & Tracing – the next frontier in the fight against COVID-19
Salt is bad for you: but how it affects your body is still frontier science | The Conversation
Salt is bad for you: but how it affects your body is still frontier science: Reducing salt intake can save lives. ShutterstockResearch has shown that excess salt intake is harmful to people’s health. It can lead to high blood pressure and increase the risk of heart disease and stroke. Globally salt reduction programmes are gaining traction, whether through awareness campaigns … [Read more...] about Salt is bad for you: but how it affects your body is still frontier science | The Conversation
Is cyberspace the latest conflict frontier on the African continent? | The Conversation
Is cyberspace the latest conflict frontier on the African continent?: Cyber attackers lurk in the shadows wielding the ability to hit governments where it hurts the most. ShutterstockIn August 2012, terrorist group, Boko Haram, reportedly hacked into Nigeria’s secret service and acquired private data on current and former personnel. In April 2016, a group calling itself … [Read more...] about Is cyberspace the latest conflict frontier on the African continent? | The Conversation
